Hooks Systems has been an invaluable service to our medical practice.
With the Remote Care services they are able to quickly go on-line and answer questions or solve most problems within a matter of minutes. The customer service offered with the Remote Care services is friendly and helpful, with complete follow through. Email work order confirmation is sent on-line to assist with tracking problems and resolutions. In dealing with software installations on our computers, vendors have commented on how tight our firewall security is, which is reassuring in this day and age.