Your employees cannot work if your technology is not working. Many small businesses still hire a dedicated IT employee, but that’s not always the best answer. Managed service providers (MSPs) are an increasingly popular option for small businesses.
What is a managed service provider (MSP)? An MSP is an outsourced IT department. They handle all the IT support needs and are available at a moment’s notice. That means your entire business’ data is managed, monitored and remediated 24/7/365 and all for a flat rate monthly fee.
MSPs differ from other methods of tech upkeep because they are designed to support many facets of IT and centralize IT for a small business. For instance, an MSP can handle your company’s networking, help desk queries, server upkeep, project management and desktop support, to name a few. MSPs support many clients – many more than a computer store or independent professional would have. That means more resources at their disposal and a deeper knowledge base.
However, there are factors a small business should consider before subscribing to an MSP. For instance, does it fit into your budget? Do you need someone onsite who can fix problems like printer jams? If you don’t have a service like this, are you sure your technology is secure?
Just ask yourself how much your costs are each time one of these issues occurs. Break that down into how much it costs hourly and then annualize it too. Your business could be saving big time with preventative managed services. But don’t take our word for it, find out for yourself and schedule a free IT consultation!
Hooks Systems of Wilmington and Myrtle Beach has been serving businesses and nonprofits for over 20 years with affordable 24 x 7 IT Services.